This item ships directly from the manufacturer. Rolling state stay-in-place orders may increase the delivery time of this item beyond what is listed. You will receive an email when your item has shipped. Your credit card will not be charged until the item has shipped, (your card issuer may show a pending charge). We thank you for your patience and are grateful for your patronage.Inspired by an Old World European-style shield with your initial in the center and an elegant name banner, this personalized beer mug is a unique gift idea. Made from carving out a deep background panel, sand carving leaves the lettering and design elements untouched and raised from the glass surface in a truly stunning 3D manner. The effect is much deeper than laser engraving, and the impact is sure to impress the recipient. Personalize with single initial and name up to 14 characters. Beer mug holds 23 oz. Dishwasher safe. Made in the USA. Please allow 2 weeks for delivery. No rush delivery or gift box. Item can only be shipped within the Continental US.