This is my first time at the site, how do I use it?
What are your shipping & processing rates and return policies?
Why should I sign up for an account?

This is my first time at the site, how do I use it?

For your shopping convenience, we use what’s called a “shopping cart” to help you order online. This shopping cart works just the same as a real shopping cart - it collects items you want to purchase until checkout time!

Simply browse the store and when you want to purchase an item, just click “order” and that item is added to your cart. After ordering each item, you’ll be given a "view order" screen that displays your items as well as a subtotal. When you are finished shopping, click “checkout” (a link on “view order” screen) and follow the easy steps from there.

Navigation: We have tried to make our site as simple and easy-to-use as possible. Text links are underlined and colored light blue. You'll also notice that all gift categories, site categories/themes and site features are shown in the far left column of each page. This allows you to go anywhere, from anywhere.

Express Ordering:If you already know the item numbers for what you want (for example, if you have a catalog in hand), try the Express Ordering feature on our site located at the bottom of each webpage. If you have items numbers, enter them one at a time in the field. We'll return a list of your selected items, then you're on to checkout...that simple!

What are your shipping & processing rates and return policies?

Please see our Shipping rate chart and return policy page.

Why should I sign up for an account?

There are two great reasons to sign up for a What on Earth account:

• Quicker Shopping -- We remember your billing and shipping information so that you never have to re-key it.
• E-Mail Updates -- Be reminded about What on Earth sales and special offers.

Account setup: You can set up an accout in two ways: by clicking the "my account" link in the top bar, or by following the instructions at checkout. Either way, it's simple and makes ordering from us in the future a snap! You do not need to create an account to place an order.

E-Mail Updates: Also, your account with What on Earth keeps you updated with important information on sales or special discounts that occur on the site. You can either select "My Account" and submit this information at any time throughout your visit or wait and enter the information at the checkout stage. It's your choice!